External fraud
Report fraud involving someone who may be using bunq, even if you do not have a bunq account.
Report an Issue
Choose the report type that best matches what happened, then we’ll guide you to the right form.
Report an Issue
Choose the report type that best matches what happened, then we’ll guide you to the right form.
Report an Issue
Choose the report type that best matches what happened, then we’ll guide you to the right form.
Tell us what happened
Pick the situation that fits best so the right team can review your report.
Fraud on your account
Tell us if you see payments, card use, or account activity you do not recognize.
Hacked account
Let us know if you think someone has accessed your bunq account without permission.
Phishing message
Report a suspicious email, text, call, website, or social message pretending to be bunq.
Formal complaint
Share a complaint so the right team can review what happened and respond clearly.
Deceased user
Notify us about a deceased bunq user so we can guide you through the next steps with care.
Tell us what happened
Pick the situation that fits best so the right team can review your report.
External fraud
Report fraud involving someone who may be using bunq, even if you do not have a bunq account.
Fraud on your account
Tell us if you see payments, card use, or account activity you do not recognize.
Hacked account
Let us know if you think someone has accessed your bunq account without permission.
Phishing message
Report a suspicious email, text, call, website, or social message pretending to be bunq.
Formal complaint
Share a complaint so the right team can review what happened and respond clearly.
Deceased user
Notify us about a deceased bunq user so we can guide you through the next steps with care.
Tell us what happened
Pick the situation that fits best so the right team can review your report.
External fraud
Report fraud involving someone who may be using bunq, even if you do not have a bunq account.
Fraud on your account
Tell us if you see payments, card use, or account activity you do not recognize.
Hacked account
Let us know if you think someone has accessed your bunq account without permission.
Phishing message
Report a suspicious email, text, call, website, or social message pretending to be bunq.
Formal complaint
Share a complaint so the right team can review what happened and respond clearly.
Deceased user
Notify us about a deceased bunq user so we can guide you through the next steps with care.
Frequently Asked Questions
Find clear answers about contact report and where to go next.
Frequently Asked Questions
Find clear answers about contact report and where to go next.
Frequently Asked Questions
Find clear answers about contact report and where to go next.
Need urgent help?
If your account or card may be at risk, open the bunq app and contact support as soon as possible.
Need urgent help?
If your account or card may be at risk, open the bunq app and contact support as soon as possible.
Need urgent help?
If your account or card may be at risk, open the bunq app and contact support as soon as possible.